Introduction
In modern healthcare, one size does not fit all. Every patient is unique—with individual preferences, values, needs, and life experiences. That’s why Person-Centred Care (PCC) is more than just a buzzword; it’s a best practice. At Sound Health Training, we emphasise the importance of putting people at the heart of healthcare decisions, empowering professionals to deliver truly holistic care.
Person-Centred Care is an approach that tailors healthcare delivery to the individual. Rather than focusing only on a diagnosis or task, PCC considers the whole person—their physical, emotional, cultural, and social needs.
It encourages partnership, respect, and shared decision-making between healthcare professionals, patients, and their families.
Improves Patient Satisfaction and Trust
When people feel listened to and respected, they are more likely to engage with treatment, follow care plans, and develop trust in providers.
Promotes Better Health Outcomes
Research shows that person-centred care leads to better symptom management, improved wellbeing, and reduced hospital admissions.
Reduces Inequality and Enhances Dignity
By recognising personal backgrounds, values, and communication styles, PCC helps address health disparities and deliver respectful care for all.
Supports Staff Fulfilment
Practising PCC helps staff feel more connected to the people they support, fostering empathy and professional satisfaction.
Respect and Dignity: Acknowledge each individual’s rights, beliefs, and values.
Individualised Care Plans: Involve the person in designing their care based on their goals and preferences.
Holistic Approach: Address physical, emotional, spiritual, and social wellbeing.
Effective Communication: Use language the person understands and always ensure their voice is heard.
Shared Decision-Making: Encourage active involvement in care choices.
Family and Carer Involvement: Recognise the role of loved ones in the care journey.
In practical terms, PCC might include:
Asking open-ended questions during assessments.
Offering choices where possible—e.g. in daily routines or treatment options.
Involving patients and families in regular care reviews.
Using care planning tools that reflect the person’s history, preferences, and goals.
At Sound Health Training, our Person-Centred Care course provides practical skills for building trust, engaging patients, and adapting care to fit the individual—not the system.
Healthcare Assistants
Nurses
Carers
Support Workers
Managers in Care Homes or Community Services
Mental Health Professionals
Anyone involved in direct patient care
Person-centred care is about treating people, not just conditions. It’s about empowering healthcare professionals to deliver care that is as unique as the individual receiving it.
We’re here to assist you. Feel free to get in touch with us.
Phone: 07578998799, 01332 345337
Email: info@soundhealth.com
Address: Soundhealth, Unit 2, 24a Great Northern Road, California, Derby DE1 1LR
