This 3-day in-person course equips healthcare professionals with essential skills and strategies to prevent and manage incidents of violence and aggression within healthcare settings. It focuses on creating a safe and supportive environment for both staff and patients, aligning with best practices in trauma-informed care and behaviour management.
Participants will learn to:
Identify and understand key factors contributing to violence and aggression in healthcare environments
Apply effective de-escalation techniques in potentially volatile situations
Assess risk and implement preventative strategies
Manage aggressive behavior with confidence, using safe and ethical approaches
Navigate legal and ethical frameworks, including relevant healthcare legislation
Provide appropriate post-incident support to both staff and patients
Contribute to building a safer and more responsive healthcare workplace
This course is ideal for:
Nurses
Caregivers
Mental health professionals
Support staff
Any healthcare personnel exposed to challenging or aggressive behavior
Duration: 3 Days
Delivery Mode: In-person, classroom-based training
Assessment: Includes practical scenario-based exercises and a written assessment
Upon successful completion, participants will receive a PMVA Certificate, valid for 2 years.
The course content reflects current UK legislation and regulations, including:
Mental Health Act (MHA) 1983
Mental Capacity Act (MCA) 2005
Health and Social Care Act 2008
