This half-day, in-person course focuses on the principles of person-centred care, empowering healthcare professionals to deliver care that is respectful, responsive, and tailored to each individual’s needs, values, and preferences. The training promotes dignity, collaboration, and shared decision-making in every care interaction.
Understand the core principles of person-centred care and its impact on health outcomes
Learn how to assess and respond to each patient’s individual needs, values, and choices
Develop effective communication techniques that support patient engagement
Explore strategies for building trust and developing supportive patient relationships
Understand how to involve patients and families in planning and decision-making
Ensure care delivery is inclusive, respectful, and promotes autonomy
Gain skills in creating care plans that reflect holistic needs, including physical, emotional, and social wellbeing
Nurses
Carers and Support Workers
Healthcare Assistants
Any professionals delivering direct patient care
Duration: Half Day (½ day)
Mode: In-person training only
Assessment: Practical demonstrations and written assessment
Participants will receive a Person-Centred Care Certificate, valid for 2 years.
Mental Health Act (MHA) 1983
Mental Capacity Act (MCA) 2005
Health and Social Care Act 2008
